Privacy Policy – Eastcape Solutions
Eastcape Solutions is committed to protecting your privacy and providing you with quality services. This policy explains how we collect, use, store, and safeguard your personal information.
What Information We Collect and Why
We may collect personal information such as your name, email address, and phone number.
This information is collected through:
Contact forms and appointment bookings
Email communication
Cookies and website analytics
Social media interactions
Third-party integrations like Calendly or Google Sheets
We collect this information to:
Book and confirm appointments
Send important updates or reminders
Share marketing materials and service-related information
We may also use your information for closely related secondary purposes that you would reasonably expect. You can unsubscribe from any marketing communication at any time.
Sensitive Information
We do not intentionally collect sensitive information such as race, religion, health data, or political opinions. If such information is ever provided, it will only be used for the intended purpose, with your consent, or where required by law.
Third-Party Services
Where possible, we collect your information directly from you. However, in some cases, we may receive information from trusted third-party platforms or services. We take reasonable steps to ensure you’re aware of any information shared in this way.
When We Share Your Information
We will never sell your personal information. It may only be disclosed:
When required or authorised by law
To trusted third parties with your consent
How We Keep Your Information Safe
Your personal data is stored securely to prevent misuse, loss, or unauthorised access.
When your information is no longer needed for its original purpose, we will take reasonable steps to delete or permanently de-identify it.
Your Rights: Access & Corrections
Your personal data is stored securely to prevent misuse, loss, or unauthorised access.
You have the right to request access to the personal information we hold about you and to request corrections if it’s inaccurate or outdated.
To request access or an update, simply contact us in writing. We may require proof of identity before releasing any information.
Keeping Your Information Accurate
We aim to keep your personal information accurate and up to date. If you notice any incorrect or outdated details, please let us know so we can fix them promptly.
Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website at eastcapesolutions.com.
Questions or Complaints?
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Eastcape Solutions
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